Ecostella PNG

Commercial Services – Utility Recovery

It is not only possible but very likely that you have been incorrectly billed on one or more of your utility accounts.  Experts estimate that there are approximately $8 billion in inaccurate charges in the U.S. alone.  These inaccuracies can result from a variety of errors; the results which can add up to tens of thousands of dollars over time. Ecostella’s Utility Recovery service verifies the accuracy of your billing, finds costly mistakes and obtains credits/refunds on your behalf.  All of this is done on contingency so there is never any upfront cost to you!

Our Main Focus Areas:


Auditing utility invoices can be a complicated process. Ecostella’s team of expert auditors review past utility invoices and locate errors such as incorrect rate plans, incorrect tariffs, missed adjustments from prior estimations, etc., thus creating the opportunity for refunds or credits back to you.

Once complete, a detailed report will be generated with all supporting documentation necessary. Madison’s lead auditor then presents this information to the utility on your behalf and pursues the refunds and credits that are due.


After we identify and resolve the reasons for past incorrect billing, not only can we expect those savings to continue from then on, Madison has the tools to negotiate lower rates in deregulated markets on your behalf, at no cost to you. This creates multiple layers of savings that you can carry into the future; savings that will directly affect your bottom line.